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Home | Business | Customer+Service

45 Articles Found in Customer+Service Category.

       
Customer Service in the Bottled Water Industry [ 142]
Almost every company discusses, at length, the need for customer service and the significance of supplying true excellence to its customers. However, very few actually follow through with what it takes to attain this excellence. This is particularly true in the bottled water business since not all
Submitted: 2007-09-30
Listen to Your Customers [ 112]
Mastering the art of managing customer complaints can seem like a thankless job, but keep in mind that for every customer that shares their worries, concerns or complaints, there are likely more that did not express their dissatisfaction, and instead simply moved on to a competitor. Customer complaints can, and should be treated as opportunities.
Submitted: 2007-08-28
Bottled Water Service - Health, Quality and Convenience [ 136]
Every day more and more people are realizing the benefits of adopting a healthy life style and one of the basic ingredients of good health is healthy drinking water.
Submitted: 2007-07-20
Turn Your Employees Into Customer Service Dynamos [ 131]
Businesses have been trying for decades to import good service practices and graft them into their own work settings. They use training programs or other means to try and "regimentalize" key service behaviors-an outside-in approach that seldom makes things any better, and often only makes things worse.
Submitted: 2007-07-02
A Sure-Fire Shortcut to Competitive Advantage [ 130]
All businesses that outperform their competitors have two key characteristics in common: a highly-energized workforce, plus hordes of delighted customers that keep coming back. Two nice things to have - but of course everyone knows the reason so few businesses enjoy a clear competitive advantage is precisely because these two things are so difficult to achieve.
Submitted: 2007-07-02
The 5 Biggest Customer Service Blunders of All Time [ 120]
While howls of protest over poor customer service continue to fill the air, there remain some businesses that manage to consistently deliver superior customer service year in and year out. These are the places where turbo-charged employees pursue customer delight with a passion, places that ignite a flashpoint of contagious enthusiasm in employees and customers alike.
Submitted: 2007-07-02
R.E.S.P.E.C.T. - Your Client's Communications Preferences [ 119]
Are you dodging business success by ignoring your client's preferred method of communication?
Submitted: 2007-01-12
Be My Guest [ 219]
In recent years many different businesses have begun to approach their clients differently. They are now labeling them as guests...
Submitted: 2006-11-01
Don't Leave Your Email Naked [ 174]
No matter how high tech the world becomes, there are still many old-fashioned problems regarding communication. With email, you face the same challenge as you do with regular mail -- convincing the recipient to open the message (or envelope).
Submitted: 2006-08-12
How to Bond with Your Customers [ 190]
When your customers buy from your web site, ask them to optionally enter their joyous occasions that occur on a regular basis such as their birthdays or wedding anniversaries.
Submitted: 2006-06-08
Important Tips for Great Customer Service [ 182]
Customer service is of utmost importance from Day One. You can have the best gift baskets and the best services. You might get hard-to-find items of the best quality but if poor customer service is what tags along, customers will not stay your customers for long.
Submitted: 2006-06-07
Mistakes a Loan Officer Must Never Commit [ 203]
An informative article on mistakes loan officers should never make in their business.
Submitted: 2006-06-04
Provide Customer Service That Shines With Professional Phone Skills [ 203]
Whether a company uses voice mail, a touch-tone routing system, an answering machine or other options, the people must respond to make sure the impression that's left is good.
Submitted: 2006-05-16
5 Steps To Making Your Customer Happy [ 209]
Do unto others as you would have them do unto you ? The golden rule of customer relationship management
Submitted: 2006-05-02
Customer Service in the Bottled Water Industry - Pure Water and the Customer Promise [ 265]
The bottled water business consists of the manufacturing and delivery of quality water in small packages or large containers such as 5 gallon bottles. Each individual bottled water company provides an implicit promise that it will manufacture tand deliver the highest quality product on time.
Submitted: 2006-05-01
   
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